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Managing your business

Accepting payments on your site

Connecting Fat Zebra as a Payment Provider


As of May 2023, Fat Zebra is no longer available to connect as a payment provider in Wix. Merchants who have already connected to Fat Zebra can still process payments.


However, if you disconnect your Fat Zebra account from Wix, you will not be able to reconnect it.


General Info


Supported countries

Australia, New Zealand

Transaction fees

Vary

Account activation time

A few days

Notes

The currency used in your Wix account must match the currency in your Fat Zebra account. If the currencies do not match, the transactions may be declined. Learn how to change your currency

Managing your account

For information on topics such as transaction fees, payout schedules, refunding a customer, chargeback disputes, and more, please contact Fat Zebra



FAQs


Click a question below to learn more about accepting payments.


In order to accept online payments, you must connect a payment provider. For Fat Zebra, follow the steps above to accept online payments. Once connected, you need to have your account successfully verified to receive payouts.


Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.


Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.


To offer recurring payments, you must connect a payment provider that supports recurring payments.


Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.

If your provider is Wix Payments, learn about receiving payouts from Wix Payments.


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