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Managing your business

Accepting payments on your site

Connecting Braintree as a Payment Provider


Accept payments from your customers using Braintree as a payment provider.


General Info


Supported countries

Andorra, Australia, Canada, Croatia, France, Greece, Guernsey, Iceland, Isle of Man, Jersey, Latvia, Lithuania, Malta, Monaco, New Zealand, Poland, Romania, San Marino, Singapore, Slovakia, Slovenia, United Kingdom and United States

Supported currencies

Transaction fees

  • US: 2.9% + 30 cents

  • Other countries: Varies

Account activation time

Instant

Note

The currency used in your Wix account must match the currency in your Braintree account. If the currencies do not match, the transactions may be declined. Learn how to change your currency

Managing your account

For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please contact Braintree.



Connecting Braintree


  1. Go to Accept Payments in your site's dashboard.

    Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.

  2. Click See More Payment Options.

  3. Click See Options next to Third-Party Credit/Debit Card Providers.

  4. Click Connect next to Braintree.


Braintree connect button,

  1. Depending on whether you are creating a new Braintree account or have an existing account, follow the instructions:


  1. Enter your:

    • Merchant ID

    • Public Key

    • Private Key

    • Merchant Account ID

  2. Click Connect.


  1. Click Create Braintree account and fill in the information to create your account.

  2. Wait for your Braintree account to be verified before you can get your Braintree credentials.

  3. Return to this window (repeat steps 1-5), and follow the steps under Have an account to connect your account.



Locating your Braintree credentials


If you already have a Braintree account but not sure where to find the relevant credentials (Merchant ID, Public Key, Private Key and Merchant Account ID), follow the steps below.


To locate your Braintree credentials:


  1. Sign in to your Braintree account.

  2. Click My User under Account.

  3. Click View API Keys.

  4. Click View under Private Key.

  5. Copy the following values:

    • Public Key

    • Private Key

    • Merchant ID

  6. Click Processing under Settings.

  7. Find your default merchant account in the Merchant Accounts section.

    Note: In most cases there is only one merchant account.

  8. Copy the Merchant Account ID (copy the ID only, without "default").



FAQs


Click a question below to learn more about accepting payments.


In order to accept online payments, you must connect a payment provider. For Braintree, follow the steps above to accept online payments.

Once connected, you need to have your account successfully verified to receive payouts.


Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.


Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.


To offer recurring payments, you must connect a payment provider that supports recurring payments.


Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.

If your provider is Wix Payments, learn about receiving payouts from Wix Payments.


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