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Promoting stores salesWix Stores: Adding the Kudobuzz Reviews App < Back Promoting stores sales Wix Stores: Adding the Kudobuzz Reviews App Let customers know how other shoppers feel about your products and your site by posting reviews. Product reviews can be added to product pages through the Kudobuzz Reviews app. Adding the Kudobuzz app to your site You can add the Kudobuzz Reviews app to your site from the Wix App Market. During setup, you'll be able to select where you want to display review buttons and showcase reviews you've already received. Wix Editor Studio Editor Click Add Apps on the left side of the editor. Search for the Kudobuzz app in the search bar. Click Add to Site . Review the permissions and click Agree and Add . Learn more about setting up the Kudobuzz Reviews app at the Kudobuzz help center . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Forms FAQ Wix Forms: Adding and Setting Up a Subscribe Form < Back Wix Forms FAQ Wix Forms: Adding and Setting Up a Subscribe Form Build your mailing list with a subscribe form. Subscribe forms allow site visitors to sign up for your newsletter, special offers, business updates or more. Once they fill out the form they are automatically added to your contact list with a 'Subscriber' label. You can also add a 'subscribe to mailing list' form field to any standalone form. Send the unique URL to potential subscribers rather than directing them to your site. To add a subscribe form to your site: New Forms Old Forms Go to your editor . Click Add Elements on the left side of the editor. Click Contact & Forms . Scroll down to the Subscribe section and drag a form onto your site. Click Settings . Customize your subscribe form settings using the available options: Layout Drag the slider to adjust the forms side padding, top and bottom padding, and spacing between rows and columns to align your form to meet your needs. Design Choose from a number of customization options for elements such as Form Background, Form Fields, Header and Paragraph and Buttons. Customize your form design to captivate your visitors. Manage View all existing submissions for this form in the Forms dashboard. Learn more about a form's submissions table . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Titre Restaurants Conecs as a Payment Method (Through Lyra) < Back Third Party Payment Providers Connecting Titre Restaurants Conecs as a Payment Method (Through Lyra) Accept payments from your customers using Titre Restaurants Conecs as a payment method (through Lyra). General Info Supported countries France Supported currencies EUR The currency used in your Wix account must match the currency in your Lyra account. If the currencies do not match, the transactions may be declined. Learn how to change your currency . Transaction fees May vary Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Lyra Collect Connecting Titre Restaurants Conecs (through Lyra) Go to Accept Payments on your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to Titre-Restaurants Conecs. Depending on whether you need to create a new Lyra account or have an existing account, follow the instructions: Have an account Enter your Key and ShopID. Click Connect. Don't have an account Click Create Lyra Collect account . Fill in the sign up form and proceed with the Lyra account verification. Once the Lyra Collect account is approved, sign in to your Lyra account and retrieve your account credentials (Shop ID and Key). Return to this window (repeat steps 1-3) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up shipping & fulfillmentWix Stores: Setting Up a Flat Rate Shipping Rule < Back Setting up shipping & fulfillment Wix Stores: Setting Up a Flat Rate Shipping Rule Important: We're in the process of rolling out new shipping settings. If you have a Create Region button instead of Add Region , then you have the new version. Learn how to set up shipping using the new settings . Set up flat rate shipping to charge the same rate for all purchases delivered to a certain region. Step 1 | Create or Select a Shipping Region To start, create the region the shipping rule applies to. Tip: If you already created the shipping region, just select it and move on to step 2. A region can be made of one or more countries. Alternatively, it can be made of one or more regions within a country. You can set up different shipping regions for your store. For example, a merchant might set up 4 shipping rules: a local shipping region for California, a region for the rest of the US, another for Mexico and Canada, and finally one for the rest of the world. Important: If there is no rule for a region, customers from that region cannot make store purchases. If you previously set up shipping (and tax) in a merchant account (e.g. in PayPal), remove these settings before starting. Can't find a shipping region you need? Contact us to let us know which region is missing. Show me how Go to the Shipping & fulfillment settings in your site's dashboard. Select an option:Edit a default rule: Click the region you want to set up. Create a new rule:Click Add Region . Click +Add destination , start typing a country name and select it. (Optional) Select specific region(s) within a country (Not all countries have local regions):Click Edit next to the region number. Deselect the checkboxes next to the regions or states you don't want the rule to apply to and click Done . (Optional) Click the title (e.g. Region 2) and rename it (e.g England & Scotland). Click Done or move directly on to the next step. Step 2 | Set Up a Flat Rate Shipping Rule Now that you've selected a region, it's time to set up the Flat Rate rule for that region. Show me how Select Flat Rate from the Select how shipping is calculated drop-down. Enter a name in the Shipping Option Name field (e.g. Standard Shipping). (Optional) Enter a time in the Est. Delivery Time field. Enter the shipping rate. (Optional) Offer free shipping on orders above a specific price:Click the Offer Free Shipping when customer buys over a certain amount checkbox and enter the amount. Note: If you create additional shipping services (e.g. priority shipping), this checkbox must be selected and the amount specified to apply to each rule. Click Add another Delivery Option to add an additional options (e.g. Express Shipping). (Optional) Check the Add a handling fee to every order checkbox and enter the handling fee. Click Save . Step 3 | Offer Local Delivery or Pickup options After saving your shipping rule, you can select the region again and add local delivery or pickup options. Add local delivery Learn how Add store pickup Learn how Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Faster Payment System as a payment method (through Oceanpayment) < Back Third Party Payment Providers Connecting Faster Payment System as a payment method (through Oceanpayment) Connect Faster Payment System (FPS) as a payment method for your site through Oceanpayment. General Info Supported countries Hong Kong Supported currencies HKD and RMB Transaction fees From 1.3% per transaction Notes The currency used in your Wix account must match the currency in your Oceanpayment account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Oceanpayment Connecting FPS (through Oceanpayment) Go to Accept Payments on your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to Faster Payment System. Depending on whether you are creating a new Oceanpayment account or have an existing account, follow the instructions: Have an account Enter your Terminal and SecureCode. Click Connect . Don't have an account Click Create Oceanpayment account . Fill in the registration form and click Send . Wait for an email or chat message from Oceanpayment to get your Terminal and SecureCode. Return to the Accept Payments tab (repeat steps 1-5) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing your calendar & bookingsWix Bookings: Adding a Note to a Specific Booking Session < Back Managing your calendar & bookings Wix Bookings: Adding a Note to a Specific Booking Session Whether you want to jot down information about an upcoming booking or keep track of what happened in a service you already provided, you can add a note to an appointment, class or course. Tip: You can also add notes about specific clients to give your staff more info about them. To add a note to a booking: Go to Booking Calendar in your site's dashboard. Depending on the session type, follow the steps below: For appointments Click the relevant appointment. Click the Add note to self icon . Enter your note. Click the Checkmark icon to save. Note: This note is not visible for clients. You can view it by clicking the appointment and hovering over the Note icon . For classes and courses Click the relevant class/course. Click Edit . Click + Add a note to yourself . Enter your note. Click Save . Note: This note is not visible for clients. You can view it by clicking the session on your booking calendar. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Media & content appsRecommended Apps for Musicians < Back Media & content apps Recommended Apps for Musicians In the Wix App Market, you'll find everything you need to introduce, share, and sell your music on your site, and to let site visitors know about upcoming performances. Wix Music: Wix Music lets showcase your albums, tracks and playlists. Use it to allow site visitors to listen and buy your music. Learn More Bandsintown: Display your tour dates and sell tickets to your performances. Learn More SoundCloud: Use a SoundCloud player to share a track or playlist on your site. Learn More Additional apps: Check out our full range of music apps . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Promoting stores salesWix Stores: Adding and Setting Up Wix Reviews < Back Promoting stores sales Wix Stores: Adding and Setting Up Wix Reviews Add Wix Reviews to allow your customers to write reviews about the products they purchased. Reviews are a great way to establish credibility, making your brand more trustworthy. They also empower your customers, letting them share their experiences and feel like they're part of a community. Step 1 | Add Wix Reviews To get started, go to the App Market in your editor and add the Wix Reviews app. Wix Editor Studio Editor Go to your editor . Click Add Apps on the left side of the editor. Search for Wix Reviews . Click to select it. Click +Add to Site to add the app. Step 2 | Customize the settings Now that you've added Wix Reviews in your editor, go to the dashboard to customize the functionality. You can edit the form that customers fill out, choose what name appears when you reply, and much more. To customize Wix Reviews settings: Go to Reviews in your site's dashboard. Click More Actions at the top right and select Settings . Choose what you want to do: Customize the review form customers fill out The review form that your customers see can be very minimal, allowing customers only to add a star rating. Alternatively, you can allow customers to write reviews and upload images and videos. Tip: Detailed reviews can boost credibility and help customers feel confident about making a purchase. To customize the review form: Click Edit next to Review form . Edit any of the following options:Rating selector label: Edit the text that appears above the stars. Title: Click the Title toggle to allow customers to give their reviews a title. Edit the label that appears above the review title field. Edit the character limit. Select or deselect the Make this field required checkbox. Body: Click the Body toggle to enable it. Edit the label that appears above the review body field. Edit the character limit. Select or deselect the Make this field required checkbox. Media: Click the Media toggle to enable it. Click the Media allowed drop-down and select an option. Select the maximum number of media uploads allowed. Select or deselect the Make this field required checkbox. Buttons:Leave a review button text: Edit the text on the button customers click to access the review form. Post review button text: Edit the button customers click to post a review. Customize moderation settings You can choose which kinds of reviews you moderate, so you can flag and delete any that are irrelevant or offensive content. Moderated reviews go to the Pending tab. From there, you can publish or delete them. To moderate incoming reviews: Click Edit next to Moderation . Click the images and videos toggle to moderate media. Click the Ratings toggle to enable it and select which star rating you want to moderate. Enable the word filter:Click the Enable word filter toggle to enable it. Enter any words, separated by commas, that trigger moderation. Select a "Reply as" name Customize the name that appears when your respond to a review. Customize voting on reviews You can decide whether to allow customers to vote on how helpful they find reviews. If you enable this option, choose whether you want to allow other customers to only upvote reviews, or to have the option to both upvote and downvote reviews. To customize helpful votes: Click the Enable helpful votes toggle.Enabled: A "Was this helpful?" is added to the reviews. Choose if you want it to show helpful votes only, or helpful and not helpful votes. Disabled: "Was this helpful?" is not added to the reviews. Step 3 | (Optional) Customize review requests When you add Wix Reviews, an automation that sends customers an email requesting a review is automatically enabled. By default, the email is sent 14 days after purchase. The email displays your customer's name and what they bought. You can edit when the email is sent, as well as the text and design of the email. Important: When editing the email, make sure not to change any of the bolded text. They make it possible to display, for example, each customer's name and the name of your store. To customize review requests: Go to Reviews in your site's dashboard. Click Review Requests . Click Automation Settings . Click Edit next to Timing to change when the email is sent. Click Edit under Create an email to edit the text or design. Learn how Step 4 | Customize the display and design Customize the look of the form customers fill out as well as the reviews themselves to get the perfect look. To customize the look of Wix Reviews: Go to the Product Page in the Editor. Wix Editor Studio Editor Go to your editor . Go to your Product page:Click Pages & Menu on the left side of the editor. Click Store Pages . Click Product Page . Click the Product Page in the Editor. Click Wix Reviews. Click Settings . Click the Display tab. Customize the display:Choose what to display: Select or deselect the checkboxes to show or hide header elements. Show filters: Enable the toggle to allow customers to filter reviews by star rating. Show sorting: Enable the toggle to allow customers to sort ratings. If enabled, select a default sorting option. Publish date: Click the toggle to show or hide the date a review was published. Reviews per page: Set the number of reviews displayed per page. Click the Design tab. Customize the Header design using the available options. Customize the Review Form design using the available options. Customize the Review List design using the available options. Customize the Reviews Area design using the available options. Tip: The reviews area is the entire Wix Reviews area containing the header plus the list of reviews you've received. Click the Layout tab and customize the layout using the available options. Step 5 | (Optional) Remove Wix Product Ratings Wix Product Ratings works with Wix Reviews. It displays a star summary of product reviews under the product names in the Product Page, Product Galleries, or Related Products. You can remove this display if it doesn't work for your business. Wix Editor Studio Editor Go to your editor . Go to your Product page:Click Pages & Menu on the left side of the editor. Click Store Pages . Click Product Page . Click the Product Page element on your page. Click the Plugins icon . Hover over Wix Product Ratings and click Remove . FAQs Click a question to learn more about Wix Reviews. Can I import reviews? If you previously collected reviews for your products on another platform or through a different app, you can import your product reviews after you complete setup. How can I stop Request Review emails from being sent? Go to Reviews in your site's dashboard. Click Review Requests . Click Automation Settings . Click Back at the top left. Click the Installed for you tab. Click the More Actions icon next to Send a review request to customers after they place an order . Click the Active toggle to disable it. Where can I see the review request emails which were sent? Go to Reviews in your site's dashboard and click Review Requests . You'll see the emails scheduled to be sent, the ones you already sent, and those that couldn't be delivered. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing reservationsReceiving Notifications for Wix Hotels Reservations < Back Managing reservations Receiving Notifications for Wix Hotels Reservations Important: This article refers to the original Wix Hotels. If you are using the new Wix Hotels by HotelRunner, which is not yet available to all users, please read the information here . Learn how to check which version of Wix Hotels you are using . You can only accept reservations if you upgrade Wix Hotels . When a guest makes a reservation on your site, you receive notifications in 2 ways: Email: You receive an email with the reservation details. Learn how to change the email address where you receive notification emails . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

New Automation BuilderThe New Automation Builder: Understanding Conditions Operators < Back New Automation Builder The New Automation Builder: Understanding Conditions Operators This article refers to the new automation builder that is currently being released. If you're not seeing this version, then see our article about the previous version of the automation builder . Conditions let you create complex automation flows by defining criteria for continuing the flow. In the THEN path, the automation flow continues only if the condition is met. In the ELSE path, you can define what happens if the condition isn’t met. For conditions to work effectively, make sure to select the correct operator (e.g. "is greater than", "contains") and follow the best practices described in this article. Text operators Text operators are used for comparing names, labels, etc. Best practice: Use text operators for properties that are text strings, for example when a restaurant name is exactly "Paulie's Pizza". See an example Drew wants to give a 10% discount on the next purchase for those who paid for their order. Drew created an automation to send a coupon when an order is placed. To ensure that a coupon is sent only once the order has been paid for, she added a text operator condition specifying the PAID payment status. Important notes for this automation to work properly: The value must be PAID / UNPAID written in English, even for sites in other languages. This will only work payments made online. Number operators Number operators are used for comparing any numerical property, like quantities. Best practice: Use number operators for properties that will always be numbers, for example sending an email when a reservation party size is greater than 10. See an example Benjie is introducing a chef's menu for tables of 5 guests and over. He wants to send an email update to all customers who have made such bookings. Benjie sets up an automation with a number operator condition, ensuring that an email is only sent to groups with a party size of 5 or greater. Date and time operators Date and time operators are used for comparing date and time properties to specific dates and times. Best practice: Use date and time operators when you're basing a condition on an exact date or time, for example contacting all customers who made a purchase this month. See an example Debbie owns a yoga studio. She wants to send a special "thank you" email to all her clients who book a session at her studio on New Years, encouraging them to start the year off right. To ensure that her email will reach the right clients, Debbie creates a condition using the date & time of when a client booked their session. Array (list) operators Array operators are used to specify a list of multiple values or objects, instead of selecting just one. Best practice: Use array operators when you're including a specific list of products in your automation, for example shirts sold in your store. See an example Sophie got new soaps in her inventory. She wants to include a '20% off your next purchase' coupon with every purchase of her new soaps. To ensure that the email gets sent to the right customers, Sophie sets up an array condition that specifies the list of products that are relevant for the automation. True/false operators True/false operators are used for comparing any boolean properties that will always be true or false. Best practice: Use true/false operators for properties that will always be one of two states, for example a checkbox that is ticked or unticked. See an example Josh is launching his newsletter. He wants to add a label to every subscriber contact who opts into receiving the newsletter. Josh uses a true/false condition in his automation to include only those who have selected the checkbox to sign up for the newsletter. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Emails, SMS, and promotionsWix Bookings Troubleshooting: Emails Not Received < Back Emails, SMS, and promotions Wix Bookings Troubleshooting: Emails Not Received When one of your clients books or cancels a service, Wix emails you, your client and the staff member providing the service. If you find that you or your staff are not receiving emails from Wix Bookings, follow the steps in this article to try and resolve the issue. Important information: Email notifications are not sent for bookings made in preview mode. If you're using a merchant account (e.g. PayPal, Stripe, Authorize.net), the email notification goes to the email address associated with that account. Notifications about bookings and cancellations also appear at the top of your site dashboard. Step 1 | Check your MX records if using your own domain If the email address you're using for your Wix account is your domain's email address (i.e. example@yourdomain.com ), check that your MX records are set up correctly and your domain is properly connected. Step 2 | Confirm the relevant email addresses are correct Your notification emails go to the address you enter in the Business Info tab in your site's dashboard. Your staff's notification emails go to the address listed in the staff tab of the dashboard. If necessary, edit these email addresses to the correct ones and save your changes. To confirm your email address is correct: Go to Business Info in your site's dashboard. Check the email address under Location & Contact Info and edit if necessary. To confirm a staff member's email address is correct: Go to Staff in your site's dashboard. Hover over the relevant staff member and click Edit . Enter the staff member's correct email address if required. Repeat steps 2 - 3 as necessary for other staff members. Step 3 | Send a test email to confirm that you can receive emails Send yourself a test email to make sure that your email address is receiving emails. To send a test email: Go to Booking Settings in your site dashboard. Click Emails & SMS notifications . Click Edit next to Send clients an email confirmation when they book . Scroll down to the Create an email section and click More Actions under the email preview. Click Preview & Test . Click Send Test Email in the top right. Enter your email address in the Send to field. Enter the Subject , Sender's name , and Reply-to email . Click Send . Click Done . Check your email inbox for the test email. Step 4 | Check your email account's spam folder Check your email account's spam or junk folder to see if emails from appointments@wixbookings.com are being directed there in error. If they are, make sure to whitelist appointments@wixbookings.com . Step 5 | Check with your email provider to see if Wix emails are blocked If the test email didn't arrive, even after whitelisting emails from appointments@wixbookings.com , try contacting your email provider to ask if Wix notification emails are being blocked. If they are, ask your email host to whitelist them. Still need help? If the problem persists, contact us and please provide us with the following information: The primary email address used to receive emails. The tested email addresses used during troubleshooting. Information from the latest service that was booked (within the last 5 days) for which you did not receive a confirmation email, including these details:Client's name Client's email address Date and time of service booked Type of service booked Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Contacts FAQWix Contacts: About Your Contact Panel < Back Wix Contacts FAQ Wix Contacts: About Your Contact Panel Wix Contacts provides a comprehensive way to manage and interact with your site visitors. By utilizing the Contact Panel, you can gain valuable insights into how users engage with your site, helping you to build stronger relationships and tailor your marketing efforts effectively. Easily access and manage your contacts When you click on a contact, their information appears in the panel on the right. Wix collects and stores important data on how contacts engage with your site, like subscribing to newsletters, making purchases, or visiting particular pages. By examining this data in your contact panel, you can identify and target users based on their actions. This informed strategy enables you to customize your marketing efforts and strengthen your connections with your audience. Learn more about managing your contact list. Customize your panel with pinned actions Save time when managing workflows, sending invoices or booking appointments by pinning actions to the top of your contact panel. You can set frequently-used actions for your contacts, allowing you to customize actions based on your specific needs. Learn more about using pinned actions in your contact panel. Organize your contacts with labels Group your contacts based on their relationship to your business by adding labels. This organization ensures that you can quickly find and manage different types of contacts efficiently. Each contact can have multiple labels such as leads, customers, and service providers. Use labels to filter your contacts, send email marketing campaigns to multiple contacts at once, and more. Learn more about creating and using contact labels. Strengthen your knowledge of your customer base with segments Analyze and segment your customer base to gain a greater understanding of who your customers are and how they're interacting with your site. Segments group your customers using conditions defined by you. For example, if you know you want to target customers who have spent a lot in the past but haven't visited your site in a while, you could create a segment that identifies people who have spent more than $500 but haven't visited in the last 3 months. Learn more about creating contact segments. Stay informed by setting tasks for your contacts Create tasks and set due dates directly in your contact panel, with easy access to your Tasks & Reminders dashboard. You can assign tasks to yourself or anyone on your team, and mark them as complete once they're done. Setting tasks for individual contacts helps you stay organized and prioritize your work. Learn more about managing your tasks & reminders. Grow your site's community by setting contacts as members Some contacts may want to sign up to your site to access specific services and content. You can set individual contacts as site members directly in the contact panel. Once you set a contact as a member, they automatically get an email asking them to create a password for their new account. Learn more about setting contacts as site members. Keep track of loyalty point usage View each of your contacts' loyalty points balance and their activity straight from their contact panel. This allows you to easily access their points history and gives you a better idea of how often they gain and redeem points. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More