Changing your Wix Video settingsWix Video: Changing the Layout of Your Wix Video Player < Back Changing your Wix Video settings Wix Video: Changing the Layout of Your Wix Video Player With Wix Video's flexible layout options you can control the fine details of how your visitors view your content. To change the layout of Wix Video Player: Click the Wix Video player in your Editor. Click Settings . Click the Layout tab. Select a layout. Channel layouts:Compact: For minimalists. The compact player doesn't display thumbnails. Instead, they are contained within a menu icon. Grid : Organize your content into a stylish grid with multiple rows. Adjust the spacing, buttons and more. Classic: Great for easy navigation, the classic grid layout sets your main video at the top of the player, with thumbnails for the other videos in your channel below it. Strip: Your video becomes a block-element of your site design. This full-width player auto-adjusts for all screen sizes. Big Slider: Display all the videos in your channel across an easy-to-navigate, dynamic bar. Small Slider: This layout is a scaled-down version of the Big Slider, without any space between the thumbnails. One video layouts:Compact : For minimalists. Showcase your video with no frills. Strip : Your video becomes a block-element of your site design. This full-width player auto-adjusts for all screen sizes. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix PortfolioWix Portfolio: Translating Your Portfolio with Wix Multilingual < Back Wix Portfolio Wix Portfolio: Translating Your Portfolio with Wix Multilingual With Wix Multilingual , visitors across the world can enjoy your portfolio in their native language. Showcasing your work to a global audience allows you to connect with potential clients and collaborators no matter where they are. This makes it easier for international clients to understand your work and reach out for potential projects. You can manually translate or auto-translate your portfolio's content. What portfolio content can I translate? Project titles Collection titles Descriptions Project page optional text items such as Work, Client Name, Location etc. 'Next' and 'Previous' arrow button text In this article, learn more about: Translating your portfolio Frequently asked questions (FAQs) Translating your portfolio Translate the content of Portfolio collections, projects and items from the Translation Manager. Make sure to translate the new changes each time you make an update to your portfolio, To translate your portfolio: Go to the Translation Manager in your site's dashboard. (If necessary) Click the Language drop-down on the left and select the relevant language. Click the Portfolio drop-down on the left and select the page you want to translate: Portfolio collections, Portfolio project items or Portfolio projects . Enter your translation in the translation fields or click Auto-translate to automatically translate the content. Click Done to move to the next item. Save and publish your site. Tip: Learn more about working with the Translation Manager . FAQs Click a question below to learn more about translating your portfolio. Why can't I see my portfolio translation in the Editor? Your portfolio translations are not visible in the Editor. To see your translations in action, view your site in Preview mode, or publish and view your live site . Is auto-translation initiated automatically for newly added languages? No. If you add new languages after auto-translating your site, the auto-translation won't automatically apply. You'll need to go into your editor and follow the steps again to auto-translate the new language version of your site. Will newly added elements / pages be auto-translated? No. New elements and pages that you add do not get automatically translated. To auto-translate a new page or element, access it in your editor and repeat the steps above. Can I give my project a title? Currently, it's not possible to give your project a title. Projects are automatically titled in chronological order, e.g., Project 1, Project 2, etc. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Customizing Wix Bookings pagesService List Title / Image Navigates to Calendar Page Instead of Service Page < Back Customizing Wix Bookings pages Service List Title / Image Navigates to Calendar Page Instead of Service Page Please note that this feature is currently working as expected and by design. However, you are able to edit the navigation yourself. Please follow these steps in order to update it to either Service Page or Calendar Page that you choose: 1. Open Editor. 2. Go to Book Online Page. 3. Click on Service List Widget and Choose Settings. 4. Click on Display 5. Scroll down to Service Actions. 6. Under 'Clicking on the service name or image will take clients to the ' Choose either Booking Calendar or Service Page. 7. Publish Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing store inventoryWix Stores: Notifying Customers when Products Are Back in Stock < Back Managing store inventory Wix Stores: Notifying Customers when Products Are Back in Stock Make sure you don't miss out on potential sales when items are out of stock. Note: Collecting customer requests, and sending automated notifications to customers, are enabled separately. In this article, learn more about: Collecting customer requests Activating customer notifications Customizing the notification email Pausing the back-in-stock feature Video tutorial Check out this short video tutorial, or scroll down to read the full article. Collecting customer requests Enable customer requests so that your customers can let you know they're interested in an out-of-stock item. Once enabled, every time a customer requests to be notified, the following happens: The "Add to Cart" button changes to "Notify When Available" when an product is out of stock. You get an email notification. The request appears in the Back in Stock Requests tab in your site's dashboard. The customer gets notified when the item is back in stock (unless you deactivated this option). To start collecting customer requests: Go to the Back in Stock Requests tab in your site's dashboard. Click Start Collecting Requests . Activating customer notifications After you start collecting requests, you can activate automated notifications so that customers get an email when the product they like is back in stock. To activate automated notifications: Go to the Back in Stock Requests tab in your site's dashboard. Click Activate Automation . Customizing the notification email Your customers receive an email when the product they're interested is back in stock. The email has a "Buy Now" button to make it easy for customers to purchase it. Make sure you customize the design of the notification email so it matches your store's branding. To customize the design of the notification: Go to the Back in Stock Requests tab in your site's dashboard. Click the Automations tab. Click Preview & Edit . Edit the Sender Details:Click Edit . Edit the "from" name. Note: Enter a name customers recognize like your business name. (Optional) Edit the reply-to email. Tip: This is where emails are directed if customers reply. Click Save . Customize the notification:Click Edit Template to customize the text and design of the notification . Tip: Click Add and then Logo to display your logo at the top of the notification. Click Save & Publish . Tip: To see what the email looks like when sent to customers, go back to the Automations tab, click Preview & Edit again and select Preview & Test . From there you can click Send Test Email and enter your details to get the notification sent to your inbox. Pausing the back-in-stock feature You can pause the collecting requests feature so customers can no longer sign up to get notified. You can also pause the sending of back-in-stock notifications to customers - or stop both. Note: If you stop collecting new requests, customers who requested notifications still receive them, as long as automated notifications is still enabled. To pause the back-in-stock feature: Go to the Back in Stock Requests tab in your site's dashboard. Stop collecting requests: Note: When an item is out of stock, the "Add to Cart" button text changes to "Out of Stock".Click the More Actions icon at the top right. Click Pause requests . Click Pause requests to confirm. Stop sending automated back-in-stock notifications (available if you haven't stopped collecting requests): Note: Customers will not be not notified when you restock an item.Click the Automations tab. Disable the Active toggle. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Exactly as a Payment Provider < Back Third Party Payment Providers Connecting Exactly as a Payment Provider Accept payments from your customers using Exactly as your payment provider. General Info Supported countries Czech Republic and United Kingdom Supported payment methods Credit / debit card Supported currencies EUR Transaction fees May vary. Fees start from .7% + .08 EUR per transaction Notes The currency used in your Wix account must match the currency in your Exactly account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Exactly Connecting Exactly Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click See Options next to Third-Party Credit/Debit Card Providers. Click Connect next to Exactly. Depending on whether you are creating a new Exactly account or have an existing account, follow the instructions: Have an account Enter your Project ID and Api Key. Click Connect . Don't have an account Click Create Exactly account. . Fill in the registration form to create your Exactly account. Wait for an email or chat message from Exactly to get your Project ID and Api Key credentials. Return to the Accept Payments tab (repeat steps 1-5) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need to upgrade my site to accept payments? Yes. You need to upgrade your site to a plan that supports payments in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up Photo AlbumsWix Photo Albums: Updating Your Old Albums to the New Templates < Back Setting up Photo Albums Wix Photo Albums: Updating Your Old Albums to the New Templates The new Photo Albums templates allow for more design and customization options. If you have any albums built with the old templates (prior to December 2019) you can update to the newest version in order to edit and manage them. When you update your old album, a duplicate version that uses the new templates is created automatically. You can then edit and customize the new version to use all the new template features. Note: Any albums created before December 2019 will still work as expected but they cannot be edited or updated. In this article, learn more about: Updating Photo Albums to the new templates Frequently asked questions (FAQs) Updating Photo Albums to the new templates When you update your album, a new duplicate version is created automatically. You can then edit and publish this new version using the the new template features. Please note, your old album will still be visible on your site. After updating, make sure to go to your Editor to hide the old version and show the new version. To update your Photo Albums: Go to Photo Albums in your site's dashboard. Click Manage Album next to the relevant album created before December 2019. A pop-up asks you to update this album before you can manage it. Click Let's Go to duplicate the album into the new template. Once your album is duplicated, customize it using the new template features. Click Update in the top right corner once you have finished customizing your album to save changes. Click Publish Now to make the album live on your site. Note: Make sure to go to your Editor to hide the old version and show the new one on your live site. Frequently asked questions (FAQs) Click a question about updating old albums below to see the answer. Can I update my older albums that allow visitors to buy photos? Currently, Photo Albums that allow visitors to buy photos (active or not active) cannot be updated to the newest version. You will need to create a new album. Will updating my album allow visitors to favorite? No. If you want to use the favorites feature, you need to create a new album from scratch. The duplicated album will not include this feature. Will my old template style still be available? Yes, however, we recommend you switch to the new templates for a smoother experience. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

File ShareWix Apps: About the File Share App < Back File Share Wix Apps: About the File Share App With the File Share app, you can create a file sharing library where people can exchange ideas and collaborate on projects. It's perfect for schools, businesses, and communities to securely upload and share documents. Here are some ways to make the most of it: Share files with clients to download and share Create a Members Area for your community file sharing Receive files from site members Keep track of important files by marking them as favorites Create a space where different groups can share files they are collaborating on Customize access permissions for site members to view, upload, download, and manage files. Create folders and upload files With the File Share app, you can easily organize your files by creating folders and uploading various file formats such as images, videos, audio, and documents. Wix supports a wide range of file formats across different products. When using the File Share app, you can upload larger file sizes and there's no limit to the number of files you can upload to your site. Check out the supported file types for more information . Make a library of files Create a file library where you and your community can easily share files with one another. Site members can search for specific files and organize them in folders for easy access. This is great for collaborating with clients, teams, students, and community members. Learn more about setting library permissions . Add some customization: Choose what information to display about files, select how your files are sorted, and customize the colors and fonts used . Limit access to folders for certain members Need to restrict certain files? You can create private folders by setting the permissions to allow that folder to be accessed by selected members of your site. For example, patient files that can only be accessed by doctors. You can also hide these folders so that they are not visible to site visitors. Offer subscription plans and earn money from your folders Do you have files that people are willing to pay for? You can add a Pricing plan to certain folders and provide access to the files for a fee. This means anyone that wants to download these files needs to pay for access, for example, recipe cards or digital templates. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

New Automation BuilderThe New Automation Builder: Understanding Email Types < Back New Automation Builder The New Automation Builder: Understanding Email Types When sending an automated email, you're asked to select an email type for it – promotional, business transactional or business critical. The type you choose determines your recipients' ability to mute or unsubscribe from the email, and whether or not it affects your email marketing balance. Your email marketing balance shows the number of emails you can send to recipients each month, including automated emails. You can send 200 emails a month for free, or upgrade your plan to send more emails. Promotional emails Promotional emails are non-essential business information or marketing content. These types of emails will always be counted towards your monthly balance. Recipients who have unsubscribed or muted the selected notification topic will not receive this email. Read an example of an automation with a promotional email Lisa owns an antique jewelry company. One of the ways Lisa promotes her site and builds her client relationships is by sending coupons on their birthdays. To streamline this process, she creates an automation to send her clients their birthday coupon, a promotional email in other words. These automated emails will count towards her monthly email marketing balance. Business transactional emails Business transactional emails include essential information to your customers, directly related to their activity on your site. Recipients who have muted the selected email notification topic will not receive this email. These types of emails will only be counted towards your monthly balance if you're the one who created the automation. If an automation was 'Installed for you' with this email type, it will not count towards your balance. Read an example of an automation with a business transactional email Rebecca owns a boutique catering company where she sells home-made baked goods. She wants to make sure that her clients stay as informed as possible when making a purchase on her site. Wix automatically installs an automation that sends an email to a client once they submit an order form to let them know that their order has been received. Since Wix installed this automation for Rebecca, it will not count towards her monthly email marketing balance. Business critical emails Business critical emails are only meant for critical cases. These should be reserved only for emails that are absolutely necessary to send, where it makes sense to not display an unsubscribe link. Recipients cannot mute these emails and they will be sent regardless of any unsubscribe preferences. These types of emails will only be counted towards your monthly balance if you're the one who created the automation. If an automation was 'Installed for you' with this email type, then it will not count towards your balance. Read an example of an automation with a business critical email type. Allen owns a dance studio for all ages and dance styles. To streamline the sign-up process, he requires a user name and password to register for a class. Wix automatically sets up an automation to send an email to any client who requests to reset their password. Since Wix installed this automation for Allen, it will not count towards his monthly email marketing balance. FAQs Click a question below to learn more. Do I have to select an email type? Yes. In order to finish configuring your email automation, you will be required to select an email type in the settings of the Send an email action. How can I tell if an automation was installed for me? You can find a list of automations that were 'Installed for you' on your automations dashboard . Then click the Installed for you tab. In the automation builder, you can tell if the automation was installed for you by checking if the 'Installed for you' label appears at the top. What is the difference between business transactional and critical? The main difference between transactional and critical is that it is impossible to unsubscribe from an email set as critical. These types of emails should be reserved only for emails that are absolutely necessary to send and are ok to not have unsubscribe links. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Memberships, packages & paymentsWix Bookings: Offering Packages < Back Memberships, packages & payments Wix Bookings: Offering Packages Offer clients packages (for example, a six-class "punch card") with reduced rates. Clients enjoy the discount and you gain increased customer loyalty. You create a package while creating a new Wix Bookings service or editing an existing one. You can control all aspects of the package, including: Benefits: Create a package that gives access to all your sessions or only to specific classes. Duration: Limit the time clients have to use the package (for example, 5 sessions per month) or make the package unlimited. Pricing: Choose from recurring payments, a one-time payment, or offer your plan for free. In this article, learn more about: Creating a package for your service Adding an 'Explore plans' button to the Service List Frequently asked questions (FAQs) about packages Creating a package for your service As you add new services to your site, you can offer them as part of a package. This is a great way for new clients to experience the full range of services you offer at a discounted rate. For example, clients can book different types of yoga classes offered in a package to see which one is right for them. You choose which services you offer in the package, how many sessions clients can book and how long the package is valid for. To create a package: Go to Booking Services in your site's dashboard. Create a new appointment or class, or edit an existing one. Scroll down to the Price and Payment section. Choose the relevant price option in the Price type drop-down:Fixed Price: Set a standard price for the service. No Fee: Choose this option for free service. Varied prices: Create different price options depending on either the client type or the staff member. Note: This feature is not available for everyone yet. Custom Price: Describe how you charge for the service, for example, "Price negotiable". Click Create New Plan next to Pricing Plans (Memberships & Packages) . Click Package . Click Next . Enter the plan name and description. Choose the services included in the package:Click the What services are included? drop-down. Select the checkbox next to the relevant services. Tip: Click Select All Services to create an all-inclusive package. Choose how clients pay under Price and Duration : One-time payment: Your clients pay for the package as they check out:Enter the package's price. Decide how long this package is valid for. Free: Offer this package for free. This is a great way to gain new clients. Click the Package is valid for drop-down and choose the relevant length of time.(Optional) Click Custom to set the number of weeks, months or years the package is valid for using the options available. (Optional) Add more benefits to your package (e.g. Blog or File Share Subscriptions) under Extra benefits . (Optional) Further customize your package using the options under Settings :Limit to 1 per person: Enable the toggle to make the package a one-time offer for each client. Let clients cancel: Enable the toggle to allow clients to cancel their package themselves at any time. Clients set start date: Allow clients to set when their package starts at checkout. Add a policy: Create your own terms & conditions for the package:Click Add . Enter your terms and conditions in the field provided. Click Save . Click Save . What's next? Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Getting Started with Wix PaymentsSwitching to Wix Payments < Back Getting Started with Wix Payments Switching to Wix Payments Some payment methods offer multiple providers to process your payments. You can change your provider to Wix Payments if it's available for the payment method you're using. With Wix Payments, your customers can pay using credit / debit cards as well as, depending on your location, Apple Pay , Google Pay , Affirm , Afterpay , Klarna Online Bank Transfer , iDEAL and Tap to Pay With Wix Payments, you can manage orders and payments all in one place. Our free and quick setup makes it even easier for you to accept payments on your site. To change your payment provider to Wix Payments: Go to Accept Payments in your site's dashboard. Click Connect next to Wix Payments. Click Yes, Switch to confirm your new provider. Depending on whether you need to create a new Wix Payments account or have an existing account, follow the instructions: Don't have a Wix Payments account: Click Create an Account in the pop-up. Click Create an Account to confirm. Have a Wix Payments account: Click Connect Existing Account in the pop-up. Click Connect My Account to confirm. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Forms FAQ Wix Forms: Saving Your Form Data to Your Contacts < Back Wix Forms FAQ Wix Forms: Saving Your Form Data to Your Contacts When someone fills out a form on your site, a contact is created in your Contact List . With old Wix Forms, some of the submission data is automatically saved but some you need to manually save. If you want data from a specific field in your form to show in your contacts, you must match it with a field in your contact list. Notes: This feature is only available for old Wix Forms . In the new Wix Forms, all data for contact fields is automatically saved and it is not possible to collect information for custom fields. Saving form fields to your contact list Select which form fields to save to your contacts, by matching them to fields in your contact list. You can match all form fields at once, to easily view in one place which fields are connected. Alternatively, you can save individual form fields. To save form fields: Click the form in your editor. Choose what to do: Match all form fields Click Form Settings . Click the Contacts tab. Click Choose Fields. Click the drop-down next to each form field and select the relevant contact field. Note: For form fields you don't need to save, select Don't Save . For form fields that don't have an existing match, select Create field and type in a name for a new custom field. Click Save . Match individual form fields Click the field in your form you want to save to your contacts. Click the Settings icon . Click the drop-down under Save Field Data to Contacts. Select a field to connect this form field to. Note: For form fields you don't need to save, select Don't Save . For form fields that don't have an existing match, select Create field and type in a name for a new custom field. Adding a custom field to your form If you add a custom field to your Contacts and want to collect this information from your visitors (such as age or hair color), you need to add the relevant field to your form. To add a custom field to your form: Click the form in your editor. Click Add New Field . Click Contact Fields and scroll until you find your custom field. Click the Add icon to add it to your form. Notes: Form fields can only be saved to contact fields in a relevant format (For example: email addresses to email fields, text to text fields and numbers to number fields). Some field data cannot be saved to the Contact List. All of these fields' data can be seen in the submission tables, Inbox & email notifications. These fields are:Upload file field Signature field Anti Spam field Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Dropshipping with Wix StoresWix Stores: Setting Up Dropshipping with Printify < Back Dropshipping with Wix Stores Wix Stores: Setting Up Dropshipping with Printify After you connect your store to Printify , you can select a product and start designing it! Printify is a print on demand (POD) service. You pay no subscription fees and there is no need to purchase inventory. You only pay when a customer places an order. Step 1 | Create Products and Add them to Your Store First, log in to Printify , click Catalog at the top, and choose a product. Then, create your first product and set pricing. Learn How Step 2 | Set Up Shipping Make sure you set up shipping in your Wix dashboard. Take into consideration Printify's shipping costs. You can charge for shipping separately or you might want to increase the product price so that it covers the shipping cost and then offer free shipping - the choice is yours. Read Printify's recommendations on how to configure shipping for Wix Stores Learn most about Printify's production times Step 3 | Add a Billing Method in Printify After a customer purchases a Printify product in your Wix store, you'll need to pay Printify for it. After this is done, Printify creates the product and ships it to your customer. You can handle the payment to Printify in two ways: Automatic: Set up automatic payment by adding a payment method (PayPal or credit card) in the Printify dashboard. Learn How When a paid order comes in, (or when you mark an order as "Paid"), your payment to Printify is processed automatically and the order is fulfilled. You won't need to do a thing. Manual: When you receive an order, you can go to the Orders tab in the Printify dashboard and click Fulfill orders to pay for the order manually. It is then fulfilled by Printify. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More