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Taking online orders (NEW)Wix Restaurants: Automatically Creating Invoices for Paid Orders < Back Taking online orders (NEW) Wix Restaurants: Automatically Creating Invoices for Paid Orders Generate invoices for all restaurant orders paid online. Invoices are only created for: Orders paid online through your site (e.g. not with the manual payment method). Orders you haven't yet manually created an invoice. To automatically generate an invoice for every order: Go to Checkout Settings in your site's dashboard. Enable the Automatically create invoices for every new order paid online toggle under Payments . Note: If you issue a partial or complete refund on an order, the invoice doesn't update to reflect the refund amount. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Communication appsThird-Party App: Contact Management/CRM by vcita Inc. < Back Communication apps Third-Party App: Contact Management/CRM by vcita Inc. With the Contact Management/CRM app by vcita Inc., you can manage leads, contacts, and client records in one centralized hub. Features and benefits include: Tag and manage leads, contacts, and client records in one CRM hub Capture leads and collect emails Send instant responses and auto follow-ups Increase engagement with a self-service client portal Check out the Contact Management/CRM app by vcita Inc. to get started. For questions or comments, contact vcita Inc directly: Website: https://www.vcita.com/ Email: support@vcita.com Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing products and categoriesWix Stores: Displaying Product Categories on Mobile < Back Managing products and categories Wix Stores: Displaying Product Categories on Mobile If you display the category page on your site, customers can use it to navigate through your live categories. However, it's important to remember that the category list is not visible on mobile devices . If you want customers on mobile to have access to your subcategories, add them to the site menu. You decide whether you want to add them only on the mobile version of your site or both on desktop and mobile. Adding categories only to your mobile site menu If you prefer not to add your product categories to the desktop version of your site menu, you can still add them to mobile. This way, customers visiting your site using a mobile device can easily find the types of products they're looking for. Wix Editor Studio Editor Click the Switch to Mobile icon at the top of your editor. Click the site menu. Click the Settings icon . Click Set as Advanced . Click Set as Advanced to confirm. Click the menu in your editor. If not already open, click Manage Menu . Click + Add Menu Item at the bottom. Select Link . Select Page on the left. Select Category Page from the Which Page? drop-down. Select the category you want to display from the Which item? drop-down. Click Done . (Optional) Rename the category. (Optional) Drag categories to make them into subcategories. Adding categories to desktop & mobile site menus By default, the category page is added to the site menu with the name "Shop". This link directs customers to the "All Products" category. You can add direct links to each of your other categories (e.g. Body, Nutrition). If your site has a lot of products and categories, you can add subcategories to the site menu. Wix Editor Studio Editor Click Pages and Menu on the left side of the editor. Click Site Menu . Click +Add Menu Item at the bottom. Select Link. Select Page on the left. Select Category Page from the Which Page? drop-down. Select the category you want to display from the Which item? drop-down. Click Done . (Optional) Rename the category and click Done . (Optional) Make the category you added into a subcategory:Click Pages and Menu on the left side of the Editor. Click Site Menu . Drag the relevant menu items under and to the right of the relevant category. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Promoting your eventWix Events: Creating a Membership Plan < Back Promoting your event Wix Events: Creating a Membership Plan Encourage customer loyalty and attract new clients by creating one or more membership plans. You control what percentage discount you offer, which events are included, and how long the membership lasts. In addition, choose whether to offer just one membership plan or more. Read an example of how a business owner uses membership plans Adam has a venue that often hosts concerts featuring up-and-coming local musicians. He also occasionally hosts special performances of established musicians, for which he charges higher prices. Adam decided to offer his clients a choice of two membership plans: Silver Plan: Includes 10% off tickets to performances of local musicians. Gold Plan: Includes 25% off local musicians and 10% off special performances. Adam offers the silver plan for free to encourage loyalty and reward his regular customers. He charge $10 / month for the gold plan. Each time Adam adds a new event to his site, he selects which plans apply: All concerts are assigned the silver plan but only the gold plan is assigned to special performances. Additionally, when he assigns the gold plan to an event, he sets whether the plan gives a 25% discount (if it's a local artist) or a 10% discount (for select performances). When customers go to buy tickets, they can view and purchase your membership offers or buy tickets without them. Step 1 | Create an event with tickets Start by creating a new ticketed event or selecting an existing one. Make sure you've created at least one type of ticket for the event. Create a ticketed event Create at least one ticket type Step 2 | Create your first membership plan The first time you create a membership plan, the Pricing Plans app is added to your site (unless you have already added it). It's through this app that your membership plan is offered. Note that a page is added to your site. This page displays your membership plans. Tip: Membership plans come with a lot of options for you to choose from. For example, you can add a policy or add a free trial period. You don't have to decide on all these options while creating the plan. You can create a basic plan and then go to Pricing Plans in your site's dashboard to further customize your plan. To create a membership plan for an event: Go to Events in your site's dashboard. Select a ticketed event. Click the Tickets tab. Click Edit next to Memberships . Click Create Membership . Click Get Started . Note: The Pricing Plans app is added to your site. Enter the plan name (e.g. VIP plan). (Optional) Enter a short description of the plan. Enter each plan benefit and press Enter on your keyboard (e.g. 20% discount on concerts, first drink 30% off). (Optional) Connect this plan to other benefits: Note: You can connect this plan to other events, or other services your site offers (e.g. groups ). The event you are editing is automatically connected to this plan. Connect additional events to this plan: Click +Add Upcoming Event . Select an event from the Choose Event drop-down. Connect other site services: Select the checkbox next to what you want to include in the plan (e.g. bookings services, blog subscriptions, groups) and select the specifics you want to include. Tips: In the example below: This site had Wix Groups set up, so Groups was available to be selected. One specific group was connected to this membership plan. Besides the event that was automatically selected as part of the membership plan, 2 additional events were added. Enter the discount amount next to each event (e.g. 25%). Enter the maximum number of tickets a guest can apply the discount to next to each event. Select a pricing option: Free Plan: Clients don't pay for this plan:Select the duration of the plan from the Length of Plan drop-down. One-time Payment: Clients pay a specific amount for the entire duration of the plan.Enter the plan price in the Price field. Select the duration of the plan from the Length of Plan drop-down. Recurring Payments: Clients pay a specific amount each period, until the plan ends (e.g. a monthly membership that lasts 6 months).Enter the price for each recurring period. Select how often payments are made from the Payment Frequency drop-down. Select the duration from the Length of Plan drop-down (i.e. how long the entire plan is valid for). (Optional) Enable the Enable Free Trial toggle and set the trial length. Learn more (Optional) Make this a promotional plan that clients can book only once. Click the People can only buy this plan once toggle to create a promotional plan for free or for a reduced price. Note: Clients who try to purchase a second time see a notice that the plan can be purchased once. (Optional) Click the Allow plan cancellation to let members cancel the membership by themselves. (Optional) Click the Let people set start date to let members decided when the clock starts running on their membership. (Optional) Click Add next to Add a policy . The policy appears on the checkout page. (Optional) Click Select next to Collect additional info at checkout . Learn more Click Edit next to Customize a Thank you page . Learn more Click Save . Step 3 | Connect membership plans to events After you create a membership plan, you can apply to any new or existing events. You decide whether you want to set the same discount percentage and ticket limit for all events, or set different amounts for different events. To apply a membership plan to events: Go to Events in your site's dashboard. Create a new event or edit an existing one. Create at least one ticket type for an event. In the Tickets tab of your event, click Edit next to Memberships . Click the toggle next to the relevant plans to enable them for this event. Enter the discount percentage. Enter the maximum number of tickets a guest can apply the discount to. Click Save . Step 4 | Add the Pricing Plans app in the Editor Since you added the app in the dashboard and it has an Editor component, you'll need to add it in the Editor. To add the app in the Editor: Go to the Wix App Market in your Editor:Wix Editor: Click Add Apps on the left side of the Editor. Editor X: Click App Market at the top of Editor X. Click Manage Apps at the bottom left. Click Complete Setup next to Wix Pricing Plans . Step 5 | Customize the Plans & Pricing site page Whenever a guest purchases a ticket that is connected to a membership plan, they see the option to become a member. When they click this option, it directs them to the Plans & Pricing page. Guests can also access this page through your site menu. It's a good way for guests to find the discounts you offer. Make sure to customize the page to suit your brand. To customize the Plans & Pricing site page: Navigate to the Plans & Pricing page in your Editor. Click the Plans & Pricing element. Click Settings . Customize the app using the available options. Learn how to:Customize the design Reorder the plans Edit plan text Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Selling and promoting your musicWix Music: Changing Your Currency < Back Selling and promoting your music Wix Music: Changing Your Currency To change your currency in Wix Music: Go to Music Library in your site's dashboard. Hover over the relevant single/album/playlist and click the More Actions icon. Click Edit . Click the drop-down under Select a currency for this playlist . Select a currency. Click Save . Notes: For playlists, the currency refers to the tracks inside it as you cannot sell the playlist as a whole. You can set different currencies for each album, single or playlist, but you cannot set different currencies within each of them. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Skrill as a Payment Provider for Credit/Debit Card Transactions < Back Third Party Payment Providers Connecting Skrill as a Payment Provider for Credit/Debit Card Transactions Accept card payments from your customers using Skrill as a payment provider. General Info Supported countries Finland, Ireland, Latvia, Luxembourg, Mali, Norway, Oman, Poland, Slovakia, Slovenia, Sweden and Switzerland Supported currencies All major currencies Transaction fees From 1.9% + €0.29 per transaction. Notes The currency used in your Wix account must match the currency in your Skrill account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Connecting Skrill Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options. Click Connect next to Skrill Credit Card . Depending on whether you are creating a new Skrill account, or have an existing account, follow the instructions: Have an account Enter your Merchant ID, E-Mail, Secret Word and MQI/API Password. Tip: Sign in to your Skrill account and go to Settings > Developer Settings to create your Secret Word and API Password. Your Merchant ID can be seen at the top right of your Skrill account. Click Connect . Don't have an account Click Create Skrill account and register with Skrill to create your account. Once your Skrill account has been verified, you can retrieve your Merchant ID from the top right of your Skrill account. Still in Skrill, go to Settings > Developer Settings to create your Secret Word and API Password. Return to the Accept Payments tab (repeat steps 1-4) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. For Skrill, follow the steps above to accept online payments. Once connected, you need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Memberships, packages & paymentsWix Bookings: Making Credit Card Payments for Your Clients < Back Memberships, packages & payments Wix Bookings: Making Credit Card Payments for Your Clients Collect payment for unpaid or partially paid bookings by entering your clients' credit card details over the phone, by email or in-person. You can also charge custom amounts for late cancellations or no-shows. You can even charge for extras or add tips to your bookings. In this article, learn more about: Making credit card payments on a client's behalf Making custom bookings for clients Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from clients you trust. Note that in case of fraud, it is the merchant who is liable. Learn more about best practices for accepting card payments . Making credit card payments on a client's behalf Allow clients to pay for their sessions over the phone, by email or in-person by entering their credit card details for them. Flexible payment options are a great way to keep clients booking more sessions. To make a credit card payment on a client's behalf: Go to Booking Calendar in your site's dashboard. Click the relevant session. Click Manage to view the participant list for the session. Hover over the relevant client. Click Collect Payment . Click Charge with Credit Card . Enter the client's credit card details. Click Charge . Tip: You can also make credit card payments on a client's behalf from the Booking List . Charging clients for custom bookings With credit card payments, you can give clients the opportunity to book special sessions outside of your normal services. They can also tip your staff or pay for extras that aren't included in the service. To make a custom order for a client: Go to Orders in your site's dashboard. Click + Add New Order at the top. Click Add Custom Item . Enter the following:Title: Give the custom item a title. This item can be a special session or an add-on to an existing service. Price: Enter the price for the item. Item Info: Add the item description explaining what the charge is for. For example, when a client requests a private session outside of your normal services. Click Add . Click to select an existing contact or click + Add New to create a new contact. (Optional) Make a discount for your client:Click Add discount Enter the Discount value . Enter the Discount reason if applicable (customers do not see this) Click Apply . Click Create Order . Click Collect Payment on the Order page. Click Charge with credit card . Enter your client's credit card information. Click Charge . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Exactly as a Payment Provider < Back Third Party Payment Providers Connecting Exactly as a Payment Provider Accept payments from your customers using Exactly as your payment provider. General Info Supported countries Czech Republic and United Kingdom Supported payment methods Credit / debit card Supported currencies EUR Transaction fees May vary. Fees start from .7% + .08 EUR per transaction Notes The currency used in your Wix account must match the currency in your Exactly account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Exactly Connecting Exactly Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click See Options next to Third-Party Credit/Debit Card Providers. Click Connect next to Exactly. Depending on whether you are creating a new Exactly account or have an existing account, follow the instructions: Have an account Enter your Project ID and Api Key. Click Connect . Don't have an account Click Create Exactly account. . Fill in the registration form to create your Exactly account. Wait for an email or chat message from Exactly to get your Project ID and Api Key credentials. Return to the Accept Payments tab (repeat steps 1-5) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need to upgrade my site to accept payments? Yes. You need to upgrade your site to a plan that supports payments in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing reservationsReceiving Notifications for Wix Hotels Reservations < Back Managing reservations Receiving Notifications for Wix Hotels Reservations Important: This article refers to the original Wix Hotels. If you are using the new Wix Hotels by HotelRunner, which is not yet available to all users, please read the information here . Learn how to check which version of Wix Hotels you are using . You can only accept reservations if you upgrade Wix Hotels . When a guest makes a reservation on your site, you receive notifications in 2 ways: Email: You receive an email with the reservation details. Learn how to change the email address where you receive notification emails . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Taking online ordersWix Restaurants: Using a Webhook to Integrate Wix Restaurants with Third-Party Services < Back Taking online orders Wix Restaurants: Using a Webhook to Integrate Wix Restaurants with Third-Party Services Important: This article is about the original Restaurants Orders app . We've released a new online ordering app. Learn how to add and set up the new Wix Restaurants Orders (New) app . Webhooks allow two systems to interact with each other. You can use a webhook to integrate Wix Restaurants with other third-party services, such as: Point of sale (POS) systems Delivery management systems Loyalty programs Important: Creating a webhook requires computer programming skills. The steps below show you how to add a webhook that you or your programmer already developed. For information about developing webhooks, check out the Wix Restaurants Developers Portal . Click to learn how to add a webhook to online ordering notifications. Go to Order Settings in your site's dashboard. Click the Notifications tab. Click + Add New Notification . Under Receive Orders , select Webhook from the drop-down list. Enter the webhook URL. Note: The URL must begin with HTTPS. Once a webhook notification is successfully received, the order is considered "accepted". An unhandled alert will not be triggered. Click to learn how to add a webhook to reservation notifications. Go to Reservation Settings in your site's dashboard. Click the Notifications tab. Click + Extra Notification . Under Receive Reservations , select Webhook from the drop-down list. Enter the webhook URL. Note: The URL must begin with HTTPS. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up sales channelsWix Stores: Adding and Setting Up Google Merchant Solutions < Back Setting up sales channels Wix Stores: Adding and Setting Up Google Merchant Solutions Expose your store products to relevant shoppers by displaying them in Google search results. When customers click, they're directed back to your shop to complete the sale. Tip: Eligible YouTubers can also connect their Wix store to their YouTube channel and start tagging and displaying products. Learn more about connecting your Wix store to YouTube . Step 1 | Connect to a Google Merchant Center account To get started, you need to connect to a Google Merchant Center account. Before you begin: If you previously created a Google Merchant account (even if it's for the same site), you must remove the old account and feeds before you can connect the new one. To connect to a Google Merchant Center account: Go to Google Merchant Solutions in your site's dashboard. Click Get Started . Click Sign Up With Wix and complete the form to create a new account. Click Allow . Note: Your Google Merchant Center account is now connected to your Wix site. Click Continue . Step 2 | Fulfill Google's basic requirements Google has a series of requirements you need to meet before you can start selling on Google. After creating a Google Merchant Center account with Wix, you'll see a list including some or all of the items below. Before you can continue, you need to click each step and complete it. Click a step below to learn how to complete it. Add a payment option Click Add Payment Option to set up a provider that allows you to accept credit card payments . Remove the password from the product page Your store's Product Page cannot require a password to access it. Click Go to Editor to remove the password from your Product Page . Choose shipping rates to show on Google Customers who find your products on Google go to your store to complete the purchase. Since this is the case, your regular store shipping rules apply to these sales. However, to help Google decide what shipping info to display and which shoppers should see your ads, you need to click Enter Shipping Info . There, enter shipping information for Google Merchant Solutions. Confirm you have contact information on your site If you haven't done so already, click Add Contact Info and make sure you clearly display at least 2 of the following on your site: Your phone number Your email address Your physical address Important: You need to come back and click Confirm when you're done. Confirm your site has Terms of Service with a Refund Policy If you haven't done so already, click Add Policies to create a Terms of Service agreement and a refund policy. Learn how to add store policies . To learn more about how to write terms of service for your business, click here . Important: You need to come back and click Confirm when you're done. Step 3 | Match your terminology to Google's terminology Google aims to connect shoppers with the products they're searching for. To do so, Google uses attributes to understand what merchants are selling. For example, Google needs to know that the t-shirt you're selling is blue and for men, so they can display it to a shopper that searches for "blue men's t-shirts". To start, make sure the terminology you're using to describe product options in Wix aligns with the terminology Google uses for attributes. To align terminology: Go to Google Merchant Solutions in your site's dashboard. Click the Settings icon at the top right. Select the Product attributes tab. Match each of the terms you've used to label your product options to a Google Attribute from the drop-down. Tips: Sometimes a match is automatically suggested. In the example below, "Shade" was automatically matched to "Color". You can override these selections. If your option doesn't match any Google's attribute, select No exact match . Step 4 | Prepare your products Now you can prepare each of your products so they are ready to be listed. This involves updating the overview and adding attributes (e.g. material, age group) that help Google display your products to relevant shoppers. To prepare products and list them on Google: Go to Google Merchant Solutions in your site's dashboard. Click to select the first product. Add or update any of the following if you are prompted to do so:Product image: Go to Products in your Wix dashboard and upload at least 1 image of a minimum of 100 x 100 pixels for non-apparel products and 250 x 250 pixels for apparel products. Learn more about Google requirements for images . Product description: Go to Products in your Wix dashboard and enter a description of at least 500 characters. Learn more about Google requirements for product descriptions . Select an option from the Condition drop-down. (Optional) Select the This product is for adults only checkbox, if your product contains adult content. Add Google attributes: Tip: Read Google guidelines for each attribute. Make sure to checkout the minimum requirements for each so the product doesn't get rejected by Google.Color: Learn why to add Google's color attributes . Size: Learn how to add Google size attributes . Gender Learn how to add Google's gender attributes . Age group: Learn how to add Google's age group attributes . Material: Learn how to add Google's material attributes . Pattern: Learn how to add Google's pattern attributes . (Recommended) Enter a GTIN, ISBN, or UPC code if your product has one:Select the This product has a GTIN, ISBN or UPC Code checkbox. Enter your code. Click Save . Tip: If your product has product options, you'll see them at the top of the attributes section. Step 5 | List your products on Google When your products are ready, you can list them on Google. They are then reviewed by Google. This usually happens quickly but can take up to 3 days. Tip: You can list up to 100 products at a time. You can see an overview of the status of your products at the top of the page. Products you listed but haven't yet been reviewed are pending. Active products are those that appear on Google. To list product on Google: Go to Google Merchant Solutions in your site's dashboard. Select what you want to list: All products: Select the checkbox at the top left to select all products. Click List Products . Multiple products at once: Select the checkbox next to the products you want to list. Click List Products . One product at a time: Click the More Actions icon next to the relevant product. Click List on Google . Tips: You can also list a product as soon as you finish updating it by selecting Save & List instead of Save . Learn about shopping content that Google doesn't support and the types of products that are prohibited by Google . Automatic product improvements are automatically enabled. These reduce the chances of products being rejected due to image watermarks or products with variants at different prices. To turn off automatic product improvements, click the Settings icon , scroll down, and click the Automatic product improvements toggle to disable it. Step 6 | Update products Google hasn't approved Products that Google hasn't approved and listed can be accessed by clicking Disapproved . Check to see why these products weren't approved. If these problems can be fixed, update your settings and list the product again. Step 7 | (Optional) Accessing the Google Merchant Center Now that you've completed setup, you can manage your Google Merchant Account right in your Wix dashboard. However, if you want to access the Google Merchant Center directly to take advantage of some more advanced capabilities (e.g. advanced shipping settings, connecting to a standalone Google Ads account), you can do so by adding your Gmail account. To add your Gmail account: Go to Google Merchant Solutions in your site's dashboard. Click the Settings icon at the top right. Click Add Google Account . Follow the instructions to add your Gmail address. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Using the Wix app for Wix StoresWix Stores: Start Selling in the Wix Member Apps < Back Using the Wix app for Wix Stores Wix Stores: Start Selling in the Wix Member Apps To get started selling in the Wix member apps, download the Wix app and the member app your customers use to connect with you (Spaces by Wix, Fit by Wix, Dine by Wix or Branded App by Wix). Step 1 | Download the Wix app The Wix app is where you'll set up and manage your store on the go. You can add products, manage inventory, set up shipping and tax, and fulfill orders. To download the Wix app: Go to the Apple App Store (on iPhone) or Google Play (on Android). Type 'Wix app' in the Search field. Click Get or Install to download the app. Download the Wix app right to your phone using these links: If you are accessing this article on your phone, click the links below to download the Wix app: iPhone Android Step 2 | Download the relevant member app Visitors connect to your business and can purchase your products using one of the Wix member apps. Wix offers the following member apps: Spaces by Wix: The Spaces app is recommended for most general sites. Branded App by Wix: Design a custom app for your site with your own branded app . Fit by Wix: The Fit app is specially designed for fitness businesses (e.g. gyms, yoga studios). Dine by Wix: The Dine app is specially designed for restaurants. Once someone downloads a member app and connects to your store from their mobile device, they can purchase products, view their orders, and stay up to date with announcements. Download the relevant member app so you can view your business as your customers see it. To download a member app: Go to the Apple App Store (on iPhone) or Google Play (on Android). Enter the name of the member app you want to download in the Search field (e.g. Spaces by Wix, Fit by Wix, Dine by Wix, Branded App by Wix). Click Get or Install to download the app. Viewing this article from your mobile device? If you are accessing this article on your phone, click the relevant link below to download a member app to your device: Spaces by Wix iPhone Android Fit by Wix iPhone Android Dine by Wix iPhone Android Step 3 | Build your store Now that you have downloaded the apps you need, it's time to start creating your store. First, add store products from the Wix app. If you have a lot of products, you can organize them into different categories (e.g. men, women, kids). Then, to get ready to start selling, set up a payment method as well as shipping and tax preferences. To add a store to your site on the member apps: Go to your site in the Wix app. Tap Manage at the bottom. Tap Manage Apps . Tap Add next to Store . Build your store. Click the relevant links to learn more:Add products Organize products into categories Set how you want to accept payment Set shipping, delivery, and pickup options Step 4 | Customize your member app Customize every aspect of your site as it appears in the member apps to put the most important information and actions front and center. You can add your logo and header, customize the app colors and much more. Customizations to the member apps do not affect the look of your desktop site. Learn how to customize your site on the member apps . Step 5 | Customize your store in your member app By default, there is a Shop tab that displays all your products. You can customize your app so that you display different categories in different shop tabs (e.g. menswear, womenswear, children's clothing). Notes: Tabs you create in the app do not affect your desktop site. It is not currently possible to sell product subscriptions in the member apps. Products that you've hidden from your store won't appear in the member apps. Learn how to: Customize your store's appearance in the member apps . Create and manage categories using the Wix app Step 6 | Invite visitors to connect to your member app When your site is ready, you can invite your customers, clients, and contacts to download your member app and connect to your site. When you send an invite, contacts receive a link to download the relevant member app. From there, your members can engage with your shop and other parts of your site. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More