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< Back Setting up Retail POS sales Wix Retail POS: Disabling Payment Methods Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , click here . By default, the following payment methods are available at checkout: You can disable any payment methods you don't use to simplify the checkout process. Disabling payment methods You can set which payment options are displayed at checkout from the Payments tab. To disable a payment option: Open the POS tablet. Tap the Menu icon at the bottom left. Tap the Settings tab. Tap the Payment tab. Tap the toggle next to any payment methods to disable them. FAQs How can I enable a payment method I disabled? Follow the same instructions you used to disable the payment method, but click the toggles to enable them. What is the "Other" payment method? The "Other" payment method allows you to receive payment through a method which is not integrated with your POS system. For example, you can use it to accept payment through an app or a gift card which isn't integrated with the POS system. Which gift cards can I accept with the Gift Card method Currently, it's possible to accept payment through Wix Gift Cards and cards created through the Gifted app. Learn more about accepting payment through gift cards . Note: You can, however, use the "Other" payment method to accept payment through a gift card which isn't integrated with the POS system. Why can't I enable the "other" payment method? If you purchased your Retail POS system after October 25, 2023 and before April 2024, you may need an upgrade to enable the "other" payment method. Learn more Previous Next Need A Professional Website? Contact Us Today! Submit Wix Retail POS: Organizing Your Favorites Screen Answer Wix Retail POS: Disabling Payment Methods Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Load More

< Back Setting up Retail POS sales Wix Retail POS: Organizing Your Favorites Screen Important: This article is about Wix Retail POS tablet for brick & mortar stores. For info on using POS on a mobile device , click here . Make sure your most popular products, discounts, and more are easily accessible by adding them to your Favorites . Your Favorites screen can include: Products Product categories Discounts Gift cards When you're processing a sale, you can tap the Favorites tab and then add one of these items to the sale. Adding items to your Favorites Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Tap Manage next to Favorites . Add an item to your Favorites.Tap the Add icon . Select Products , Categories , Discounts , or Gift Cards. Tap the item you want to add to your Favorites. (Optional) Drag items to reorder them. Tap Save . FAQs Click a question to learn more. How can I remove an item from my Favorites? To remove an item, go back to the Settings , tap Manage next to Favorites , then tap the X that appears in the top left corner of an item to delete it. Can I customize the color of the categories, discounts, and gift cards? These colors cannot be customized. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Retail POS: Organizing Your Favorites Screen Answer Wix Retail POS: Disabling Payment Methods Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Load More

< Back Setting up Retail POS sales Wix Retail POS: About the Retail POS Plan Important: Merchants using Retail POS before October 25, 2023, can continue enjoying all the extra benefits without an additional upgrade. Retail POS is available only in the US and Canada. To start selling using your Retail POS, upgrade to a Retail POS plan. Upgrading lets you take advantage of the complete range of features and options. Retail POS plan benefits Upgrade to accept multiple types of payments and manage your business with advanced tools. Accept all types of payments To accept payment by credit/debit card, gift card, or manual card entry, you need to upgrade to Retail POS plan. Tip: Before upgrading, you'll be able to accept cash payment. Add staff members Upgrade to add more staff members to your team. Each team member can set their own passcode to log in to the POS tablet. Note: The maximum number of staff members is determined by your site upgrade (see the FAQ below for more details). Allow customers to exchange items Allow customers to bring a store product back and exchange it for a different one. Track staff member hours Stay on top of your business by tracking your staff members' hours. View the hours each staff member puts in during a time period or select a staff member to view additional tracking details. Redeem loyalty points If you created a loyalty program , customers could earn and redeem loyalty points in your online store. With the Retail POS plan, customers can also earn and redeem loyalty points at your brick-and-mortar business. Upgrading to a Retail POS plan To upgrade to a Retail POS plan, click here . Alternatively, you can go to the POS Home tab in your site's dashboard, to access the upgrade link. If you haven't yet connected a card reader, you'll find the upgrade link here: After connecting a card reader, you'll see the Upgrade button under your POS sales data: FAQs Click a question below to learn more about the plans. What kinds of payments can I accept without a Retail POS plan? You can accept cash payments at your Retail POS without upgrading. Does my site need a plan if I already upgrade to a Retail POS plan? Yes. Upgrading your site to a Premium plan or Studio plan allows you to sell online and much more. How many staff members can I add with a Retail POS plan? Wix offers a variety of Premium plan or Studio plan upgrades, each of which allows a different number of site collaborators. The maximum number of staff members cannot be more than the number of collaborators allowed with your plan. To check how many collaborators your plan allows: Go to Roles & Permissions in your site's dashboard. Click Invite Collaborators . View the maximum number of emails it's possible to send. Previous Next Need A Professional Website? Contact Us Today! Submit Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale Answer Load More

< Back Wix Mobile POS Wix Mobile POS: Setting Up Tap to Pay Tap to Pay lets you accept payments on your phone without connecting any external hardware. Customers can either tap a credit/debit card directly on your phone or use their own phones to pay you. Requirements: Tap to Pay is currently available only in the US. iPhone: The 15.5 operating system or higher The iPhone XR model or later Android: Android 11 or later Step 1 | Download the Wix app To start accepting payments from your mobile device, download the Wix app. To download the Wix app: Go to the Apple App Store (on iPhone) or Google Play (on Android). Type 'Wix app' in the search field. Click Get or Install to download the app. You can also download the Wix app right to your phone using these links: iPhone Android Step 2 | Create a Wix Payments account If you don't already have one, start by creating and verifying a Wix Payments account . Step 3 | Set up Tap to Pay After your Wix Payments account is verified, you can set up Tap to Pay in your site's dashboard and in your phone. To set up Tap to Pay: Enable Tap to Pay in the dashboard:Go to Accept Payments in your site's dashboard. Click Accept or click the toggle next to Tap to Pay to enable it. Go to your site in the Wix app . Tap Manage at the bottom. Tap Point of Sale under Getting Paid . Tap the Connect icon at the top right. Select an option: Complete set up on iPhone Tap Tap to Pay on iPhone . Tap Activate . Complete set up on Android Tap Activate Tap to Pay. Tap Activate . Make sure NFCs are enabled in your phone. Tip: Search for NFC in your settings and enable them. FAQs Click a question below to learn more about setting up a POS. What are NFCs and why do they need to be enabled? NFC is a protocol found in Android phones which makes it possible to tap your phone to pay and receive payment. Without this setting enabled, tap to pay won't work. To locate the setting in you device, go to Settings and search for NFC. Each type of phone is a little different, but you should be able to find and enable it. What are the processing fees for Tap to Pay? The processing fees are 2.6% of the transaction amount plus 20 cents. After setup, how can I accept payment? When it's time to collect payment at your point of sale, select the Card option and ask your customer to tap their card or phone on your phone to pay. Learn more about: Charging clients at your POS . Selling Wix Stores products at a POS . Selling Wix Events tickets at a POS . Selling Wix Bookings services at a POS . Receiving restaurant orders . Where on my phone should customers tap? iPhone: Customers should place their cards or phones near the tip of your phone. Android: Customers should place their cards or phones near the middle of the back of your phone. Can I offer a refund for a payment made at a point of sale? It's not currently possible to offer refunds for payments collected at a POS. Can I collect tax at a POS? If your POS is connected to Wix Stores, tax can be collected. Note that the customer's location is determined by the business location you entered in the Business Info page in your site's dashboard. Learn more about collecting tax for Wix Store sales at a mobile POS . It is not currently possible to collect tax for payments not connected to Wix Stores. I have a card reader and also have tap to pay set up on my phone. Can I use both? Yes, but not at the same time. If you're using one option and want to switch to the other, you need to unpair the active one and then pair the option you want to use. To switch card readers: Go to your site in the Wix app . Tap Manage at the bottom. Tap Point of Sale under Getting Paid . Tap the Connect icon at the top right. Tap Unpair to disconnect the card reader or tap to pay option. Select and connect the relevant option. Does a customer need the same type of phone as I have so they can pay? No. Your customers can tap their Android or iPhones to complete payment, whether you have an Android phone or an iPhone. Previous Next Need A Professional Website? Contact Us Today! Submit Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale Answer Load More

< Back Wix Mobile POS Wix Mobile POS: An Overview Important: You can use the Wix POS solution for mobile phones to accept card payments only in the US and Canada. If you are located elsewhere, check out third-party integrations to collect card payments. Use your phone to accept payments from customers or clients. You can accept payment by cash, card, and more. A mobile POS can help you accept cash payments on the go. For example, if you have an online store but also sell at fairs and exhibitions. Alternatively, you can use it to accept in-person payments at your salon, gym, or event venue. Charge for products and services offered on your site If you use any of the following, you can use a mobile POS to accept payment for your products and services: Wix Stores: Let customers purchase store products in person. Your inventory adjusts after every sale. Wix Bookings: Accept payment for your services. Clients can book through your site and pay at the point of sale. Alternatively, you can book for them and accept payment all at once. Wix Restaurants: Accept restaurant orders and automatically send the order to the dashboard. Gift Cards: Sell physical gift cards at your point of sale. Customers can later use them to purchase store products or Wix Bookings services. Wix Events: Sell event tickets at your event, or collect payment in person from guests who booked tickets online. Pricing Plans: Sell clients your membership plans and packages in person. Invoices: Accept payments for invoices . Notes: You can sell store or restaurant items, bookings services, or gift cards in the same order. Some options mentioned below are not yet available with Wix Events and Pricing Plans. Charge custom amounts You can also use a mobile POS to accept any sort of payment. For example, if you offer counseling services that aren't booked through your site, you can simply enter the amount the client has to pay and then accept payment from your client. Alternatively, you can add a custom charge to an order along with store or restaurant items or bookings services. Accepting payments There are 4 ways you can accept payment at a POS. Accepting cash payment only: If you intend to only accept cash payments, you can do so without purchasing any additional equipment. Just download the Wix app and start accepting cash payment . Accepting payment using a card reader: Order a card reader to accept credit or debit card payment. Customers can tap, swipe, or insert their card to pay. Accepting Tap to Pay: You can enable Tap to Pay - right on your phone. In other words, your phone becomes a card reader. You can then accept payment by credit or debit card, or directly through your client's phone. Learn more about setting up tap to pay . Manually enter credit card details: If you are connected to a payment provider that allows manual card entry payments , you can manually enter a customer's card details. Getting Started To get started with Wix Mobile POS, download the Wix app. Then, if you plan to accept card payments or tap to pay, you'll need to connect to a relevant payment method. Get detailed instructions on how to set up a mobile point of sale . FAQs Click a question below to learn more about Mobile POS. I'm not located in the US or Canada. How can I use my phone as a POS? You can accept payment through the following 3rd-party integrations: Square : Available in the US, Canada, UK, Australia, Ireland, and Japan. SumUp : Available in Belgium, Bulgaria, Cyprus, France, Germany, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Poland, Slovakia, Slovenia, Spain, Switzerland, and the UK. Can I collect tax at a POS? If your POS is connected to Wix Stores, Wix Bookings, or Wix Restaurant Orders (New) app, you can collect tax. Note that the customer's location is determined by the business location you entered in the Business Info page in your site's dashboard. Learn more about collecting tax at a mobile POS . Can I offer a refund for a payment made at a point of sale? It's not currently possible to offer refunds for payments collected at a POS. Previous Next Need A Professional Website? Contact Us Today! Submit Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale Answer Load More

< Back Wix Mobile POS Wix Mobile POS: Setting Up a Point of Sale Important: This article is about Wix Mobile POS for mobile phones. For info on Wix Retail POS for brick and mortar stores, click here . Setting up your phone as a point of sale (POS) turns your mobile device into a "mobile cash register". After setup, you can collect payments wherever you go. The Wix POS solution outlined in this article is available only in the US and Canada. If you are located outside of the US, or want to use a 3rd-party integration, there are additional options. Tell me more about 3rd-party integrations You can accept payment through the following 3rd-party integrations: Square : Available in the US, Canada, UK, Australia, Ireland, and Japan. SumUp : Available in Belgium, Bulgaria, Cyprus, France, Germany, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Poland, Slovakia, Slovenia, Spain, Switzerland, and the UK. Accepting cash payment at a POS is available in every region. Step 1 | Download the Wix app To start accepting payments from your mobile device, download the Wix app. You can accept cash right away, or proceed to the next step to set up credit card payments. To download the Wix app: Go to the Apple App Store (on iPhone) or Google Play (on Android). Type 'Wix app' in the Search field. Click Get or Install to download the app. Tip: If you are accessing this article on your phone, you can click to download: iPhone Android Step 2 | Create a Wix Payments account Credit card payment processing for Wix Mobile POS is done through Wix Payments. Start by creating your Wix Payments account so you can accept this payment method. Notes: If you previously set up mobile POS through Square or SumUp, you must disconnect before creating a Wix Payments account. Your Wix Payments account must be approved before you can order a card reader (step 3) or set up your phone to receive tap payments (step 4). Learn more about the Wix Payments verification process . Step 3 | (Optional) Order and connect a card reader Notes: You can accept card payment with either a card reader or directly through your phone (tap to pay). If you plan to use only tap to pay, you can skip to the next step. You can set up both a card reader and Tap to Pay on iPhone, but you can only use one at a time. Once your Wix Payments account is approved, order a card reader so you can accept chip, swipe and tap payments. The reader connects via Bluetooth to your phone. Two models of the card reader are available, one for US merchants and one for merchants in Canada. After receiving the card reader, you can connect it in the Wix app. To order and connect a card reader: Go to the Wix POS shop , scroll down and select the card reader. Note: Progress to the next step after you receive the card reader. Go to your site in the Wix app. Tap Manage at the bottom. Tap Point of Sale under Get Paid . Tap the Connect icon at the top right. Tap Connect . Tap Connect Reader . Press the power button to turn on the card reader. Tap Connect in the app, next to the reader. If the card reader isn't working properly, check out these troubleshooting steps . Step 4 | (Optional) Set up Tap to Pay on your phone Requirements: Tap to Pay is currently available only in the US. iPhone: The 15.5 operating system or higher The iPhone XR model or later Android: Android 11 or later After setting up Tap to Pay on iPhone, customers can either tap a credit/debit card directly on your phone or use their own phones to pay you. To set up Tap to Pay: Enable Tap to Pay in the dashboard:Go to Accept Payments in your site's dashboard. Enable the Tap to Pay on iPhone toggle. Go to your site in the Wix app. Tap Manage at the bottom. Tap Point of Sale under Get Paid . Tap the Connect icon at the top right. Select Tap to Pay or Tap to Pay on iPhone .Tap Activate . Step 5 | Selecting POS settings Before you start using your point of sale, go to the POS settings to see if you want to make any changes there. To select POS settings: Go to your site in the Wix app. Tap Manage at the bottom. Tap Point of Sale under Get Paid . Tap the More Actions icon at the top right. Select POS settings. Note: If you don't see POS settings, check the FAQ below. Choose the setting you want to update: Allow the sale of out-of-stock products Note: This setting is relevant only for Wix Stores If you allow out-of-stock products, you can add them to the cart. When you do, you'll see an indication that the product is out of stock. You'll also get a pop-up notification when you go to check out. Note: Changes to the out-of-stock settings also affect POS checkout on desktop . Tap Out of stock products . Set permissions for selling out of stock products:Allow: You can sell products even if the inventory shows that they are out of stock. After a sale, your stock count becomes negative. (e.g. -6 t-shirts in stock). Allow with permission: Anyone with your permission can sell out-of-stock products. Note: Learn how to add staff members and assign permissions . Don't allow: Out of stock products cannot be added to the cart. Enable tipping Give customers the option of leaving a tip. Learn more about tipping at a mobile POS . To set up tipping: Tap Tips . Enable the Collect tips toggle. (Optional) Change the preset tip percentages:Tap the tip option you want to update. Enter a new percentage. (Optional) Tap the Allow a custom tip amount toggle to enable it. Tap Save . Customize the look of your printed or emailed receipt If you connected a printer to your mobile POS , you can customize the look of your printed receipts by adding your company logo, displaying the name of the person who processed the sale, adding a return policy, and more. Learn how to customize your Mobile POS receipt . Manage your receipt printer After you purchase a receipt printer, you need to pair it with your phone. Learn how to connect your printer with your mobile device . Select item types If you sell more than one type of item (store products, booking services, restaurant orders, or gift cards) you can decide which items you want to make available at your point of sale. Tip: You can also decide the order the tabs are displayed. To select item types: Tap Item types . Deselect the checkboxes next to items you don't want to sell. (Optional) Drag the item types to reorder them. FAQs Click a question below to learn more about setting up a POS. I don't see the POS settings option. How can I add it? Normally, you should be able to access the POS Settings by clicking the More Actions icon at the top right. If the settings aren't displayed, you can access them by adding Wix Stores to your site. Note: Make sure you hide store pages from your live site . Can I offer a refund for a payment made at a point of sale? It's not currently possible to offer refunds for payments collected at a POS. Can I collect tax at a POS? If your POS is connected to Wix Stores, tax can be collected. Note that the customer's location is determined by the business location you entered in the Business Info page in your site's dashboard. Learn more about collecting tax for Wix Store sales at a mobile POS . It is not currently possible to collect tax for payments not connected to Wix Stores. I have a card reader and also have tap to pay set up on my phone. Can I use both? Yes, but not at the same time. If you're using one option and want to switch to the other, you need to unpair the active one and then pair the option you want to use. To switch card readers: Go to your site in the Wix app. Tap Manage at the bottom. Tap Point of Sale under Get Paid . Tap the Connect icon at the top right. Tap Unpair to disconnect the card reader or tap to pay option. Select and connect the relevant option. Previous Next Need A Professional Website? Contact Us Today! Submit Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale Answer Load More

< Back Setting up Retail POS hardware Wix Retail POS: About Wix POS for Your Brick and Mortar Business Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , click here . Wix Retail POS for brick and mortar businesses is an all-in-one payment and inventory solution. If you sell products or services online and also have a physical location, Wix POS seamlessly connects the different parts of your business. Selling Wix Stores products When you sell a Wix Stores product in your physical store, the information automatically synchronizes with your online Wix store. This means that for your online and physical shops you have: A single product catalog One inventory channel A unified sales history Booking and charging for Wix Bookings services You can book appointments for walk-in clients at your point of sale and accept payment. In addition, when clients come in for appointments, classes, or courses they booked through your website, you can use the POS system to collect outstanding any money owed. These bookings an payments sync with your online site, so you have: One synchronized calendar A unified sales history Conditions for using Wix Retail POS The Wix Retail POS system is currently available for businesses located in the US and Canada. Payment processing at Wix POS is done through Wix Payments . Wix POS hardware for brick & mortar businesses To get started with Wix POS, purchase any of the hardware devices ; they have been designed to work with each other. Just connect the components and you're ready to make your first sale. The POS software is already installed and connects to your site as soon as you log in to your Wix account. This means all your Wix Stores Products or Wix Bookings services automatically appear in the tablet. Note: To use Wix POS, you must purchase the tablet and card reader. Other devices are optional. These are the items that make up your POS solution: Tablet The HP Engage One Prime Tablet is where you make sales, manage inventory and much more. Card readers Using a card reader you can accept chip, swipe, and tap payments from cards and mobile devices. Choose the type of reader you prefer: a Bluetooth reader or a network reader that connect via WiFi. Whichever you select, it connects to your POS tablet and has a battery that allows you to work away from the base for several hours without charging. Note: Two Bluetooth models of the card reader are available, one for US merchants and one for merchants in Canada. In addition, a network reader is available and can be used both in the US and Canada. Cash drawer Store cash and provide change from the integrated cash drawer. Scanner Use the HP barcode scanner to quickly add products to the cart. You can scan products while the scanner rests in its holder or remove it for handheld scanning. Printer Choose which receipt printer you want to add. You can select the HP Engage One Prime Receipt Printer which connects via a USB-C connections. Alternatively, you can add one of the Epson m30 series. This series has printers that connect via Bluetooth, a network connection, or via USB-C port. Getting started To get started with Wix Retail POS, you need to connect to Wix Payments and then order your hardware. When your order arrives, connect the tablet to the rest of the hardware you selected and make your first sale. Don't yet have a Wix site? Are you currently using another POS system in your brick and mortar business? No matter what your starting point is, we can help you migrate to Wix and keep everything synced. Learn more about Wix online stores . Learn more about Wix Bookings . To get started with Wix Retail POS: Create your Wix Payments account: To process payments, you need to get verified by Wix Payments for a POS account. Make sure your business type is supported . Set Up Wix Payments Purchase POS hardware: Once verified, go to our POS hardware shop . Select and purchase the POS devices you need to run your business. Need help purchasing hardware? Book a call to talk to a POS expert and we'll walk you through it. Set up your Wix POS devices: After you receive the POS devices you purchased, just unbox and connect them. The hardware arrives with all the software you need pre-installed. Start selling: Once the hardware is connected, log into your Wix account to access your full Wix catalog on your tablet. Upgrade the Wix Retail POS system to accept card payment: Click to upgrade to a Retail POS plan which gives you access to advanced features. Learn more FAQs Can I use different hardware? The Wix POS solution works with specific devices designed to integrate with each other. It is not possible to substitute for other devices. Where can I download Wix Retail POS app? The POS solution comes with all the hardware you need already installed. Do I need to upload my products or services to the Retail POS app? If you already have a Wix website with Wix Stores products or Wix Bookings services, they'll appear in your POS tablet as soon as you log in. Do you have a warranty? Wix provides a one-year limited warranty against defective materials and faulty workmanship in the POS hardware. The warranty period starts on the date of your original purchase and ends one year after that date. What is your return policy? If you are not satisfied with any of the Wix POS Products, you can return them to us according to this policy . Will my store inventory and sales history be synced automatically? Yes. You have one unified inventory list and one list of store orders for both your online and brick and mortar stores. Can my employees sell from the POS? Yes. You can invite employees to join your retail team. After accepting the invite, each employee can set up a passcode and they're ready to start ringing up sales. Learn more about adding and managing staff for your POS . Can I set custom roles with restricted access? Yes. You can assign predefined roles (store manager, cashier) or create your own role and select exactly what permissions your employee has. Does POS work with any payment provider? To sell at the POS, you need to connect Wix Payments as a payment provider . What are the processing rates? Processing rates are US: 2.6% + 0 USD Canada: 2.7% + 0 CAD Canada when processing an Interac card: 2.7% + 0.15 CAD How do I receive support? If you have any issues or concerns with your device. Contact our Customer Care team 24 hours, 7 days a week directly from your device. Previous Next Need A Professional Website? Contact Us Today! Submit Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale Answer Load More

< Back Setting up Retail POS hardware Wix Retail POS: Troubleshooting Your Barcode Scanner Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , click here . If you're experiencing any issues with your Barcode Scanner , try restarting it. To troubleshoot the barcode scanner: Disconnect the barcode scanner from the tablet. Wait 3 minutes. Reconnect the barcode scanner to the tablet. Still not working? If the problem persists, contact Customer Care . Previous Next Need A Professional Website? Contact Us Today! Submit Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale Answer Load More

< Back Setting up Retail POS hardware Wix Retail POS: Updating the Tablet Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , click here . Keep the POS tablet running smoothly by updating the software on a regular basis. We recommend that you check for updates regularly. To update the tablet software: Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Scroll down and tap App & Tablet . Check for available updates. Click Install Update . Previous Next Need A Professional Website? Contact Us Today! Submit Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale Answer Load More

< Back Mobile POS for Wix Stores Wix Stores POS: Setting up Tax Rules for a Mobile Point of Sale Important: This article is about Wix Mobile POS for mobile phones. For info on Wix Retail POS for brick and mortar stores, click here . When selling online, the tax rate is usually determined by your customer's location. However, for a POS transaction, it's determined by the business location you entered in the Business Info page in your site's dashboard. To set up tax collection for a mobile POS: Go to your site's dashboard . Click Settings . Click Business Info and enter your business address in the Business Info page . Note: Make sure your address includes a zip code / postal code. Click Tax and set up a tax rule for your region. Note: If no tax rule is set up, POS transactions are taxed at 0%. Previous Next Need A Professional Website? Contact Us Today! Submit Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale Answer Load More

< Back Setting up Retail POS hardware Wix Retail POS: Troubleshooting Your Wix POS Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , click here . Previous Next Need A Professional Website? Contact Us Today! Submit Answer Wix Retail POS: Managing Tax Collection Answer Wix Retail POS: About the Retail POS Plan Answer Wix Retail POS: Using Wix Payments as Your Payment Provider Answer Wix Retail POS: Troubleshooting Your Wix POS Answer Wix Retail POS: Using the Moneris Go Terminal Card Reader Answer Wix Retail POS: Connecting a Network Card Reader Answer Wix Retail POS: Contacting Wix Customer Care for POS Support Answer Wix POS Terms of Service Answer Wix Retail POS: Device Security Guidelines Answer Wix Retail POS: Troubleshooting Your Barcode Scanner Answer Wix Retail POS: Troubleshooting Your HP Terminal Receipt Printer Answer Wix Retail POS: Troubleshooting Your Cash Drawer Answer Wix Retail POS: Updating and Troubleshooting Your Card Reader Answer Wix Retail POS: Troubleshooting Your Tablet Answer Wix Retail POS: Updating the Tablet Answer Wix Retail POS: Checking the Status of Your Hardware Answer Wix Retail POS: Setting Up the Receipt Printer Answer Wix Retail POS: About Your HP Barcode Scanner Answer Wix Retail POS: Using the BBPOS Chipper 2X Card Reader Answer Wix Retail POS: Managing Your Cash Drawer Answer Wix Retail POS: Using the Stripe Reader M2 Card Reader Answer Wix Retail POS: Using the BBPOS WisePad 3 Card Reader Answer Wix Retail POS: Selecting a Card Reader Answer Wix Retail POS: About Your HP Tablet Answer Wix Retail POS: Connecting Your POS Hardware Answer Wix Retail POS: About Wix POS for Your Brick and Mortar Business Answer Wix Mobile POS: Setting Up a Point of Sale with SumUp Answer Wix Mobile POS: Setting Up a Point of Sale with Square Answer Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale Answer Load More